FAQ

Why choose Amazing Inflatables?

Amazing inflatables is a family run business in North Devon. We offer a professional, reliable and friendly service so you have nothing to worry about on your day. We will deliver, set up, dismantle and collect, providing all the equipment required. 

Do you need to supply anything? 

No you do not need to supply anything. We supply blowers, power leads, safety pegs/sandbags, Crash mats and everything else needed with our equipment.

Power supply is needed. A petrol blower can be supplied at an extra cost.

Do you deliver? 

The delivery, set up, dismantling, and collection is all included in your quote leaving the hard work to us. 

A delivery fee may occur to some areas outside of Barnstaple to cover fuel costs. 

Do you have insurance?

Yes we have Public Liability Insurance for £5,000,000. To see a copy of our insurance please ask. 

Do we pay a deposit? 

We provide deposit free bookings. 

Can we cancel? 

Yes you can! We understand that sometimes bookings may need to be cancelled and weather conditions may also affect your day. 

You can cancel your booking up to two hrs before without incurring any cost. 

Can I use a bouncy Castle indoors and Outdoors? 

Yes our castles are made for use both inside and out. 

Can I switch off the blower? 

The blower can be turned off whilst eating or if there is no supervision. Just switch off at the mains and switch back on when required. Whilst using the Castle the blower needs a constant supply of air to work so must be left on when in use. 

What happens if it rains? 

Our castles are fitted with rain covers and with light rain can still be used. If the rain becomes more heavy you should stop using it as it will become slippery but leave the castle switched on and dry with a towel when it stops.

What should I do if the wind picks up?

If the wind picks up please stop using the castle immediately and then Switch off.  If we think the weather is not looking good we will discuss this with you the evening before. 

Can I move the inflatable once it’s up? 

We will discuss on delivery where you would like the castle positioned as it must not be moved once in place. 

Can I book more then one castle? 

You most certainly can book more then one castle. Just get in touch for a reduced price. 

Can I book at short notice? 

Yes! We have absolutely no problem with late bookings. Please contact us to see if we have any availability.

Is there an age limit? 

We provide children’s castles and there is an age limit for safety purposes and the protection of our equipment. Our castles are built to be used by children of 11 years and under. 

How do I pay? 

We accept cash for our castles on the day. We also Accept bank transfers or Paypal the day before the event. Please ask if you would like to pay by cheque. 

What are your terms and conditions? 

Please contact us and we can email you over a copy of our terms and conditions.